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Terms & Privacy Policy

Privacy Policy

Your privacy is important to us.

1. Information We Collect

We collect the following categories of personal information when you use our site:

  • Contact Data (e.g. name, email address) – when you sign up for newsletters or contact us.
  • Usage Data (e.g. pages visited, time on site, IP address, browser type) – automatically collected via cookies and server logs.
  • Device Data (e.g. device type, operating system) – automatically collected to help us optimize your experience.

2. How and Why We Use Your Data

We process your personal information for these clear purposes:

  1. To provide and maintain our services (e.g. respond to your inquiries, send you order confirmations).
  2. To improve our website (e.g. analyze site usage to enhance performance and content).
  3. To communicate marketing offers (only if you opt in).
  4. To comply with legal obligations (e.g. tax, accounting, or other regulatory requirements).

We will never sell your personal data to third parties. We may share data with trusted service providers (e.g. email platform, analytics service) solely to perform services on our behalf, under strict confidentiality.

3. Legal Basis for Processing

Where required by law (e.g. GDPR), we rely on:

  • Consent: when you opt in to receive newsletters or marketing.
  • Contract: to fulfill your orders or respond to support requests.
  • Legitimate interests: to improve our site and protect against fraud.
  • Legal compliance: to meet regulatory requirements.

4. Data Retention

We retain your personal information only as long as necessary for the purposes above or to comply with legal obligations. Inactive account data or unsubscribed marketing contacts are deleted or anonymized after 24 months of inactivity.

5. How to Request Deletion of Your Data

If you’d like us to delete all personal information we hold about you, please follow these steps:

  1. Send an email to [email protected] with subject line “Data Deletion Request.”
  2. Include in the message:
    • Your full name and email address used on our site.
    • A clear statement that you request the deletion of all personal data.
  3. We will acknowledge receipt within 3 business days and confirm completion of deletion within 30 calendar days of your request.

6. Your Other Rights

Depending on your jurisdiction, you may also have the right to:

  • Access the personal data we hold about you.
  • Rectify any inaccurate or incomplete information.
  • Restrict or object to certain processing activities.
  • Data portability, i.e. receive a copy of your data in a machine‑readable format.

To exercise any of these rights, contact us at [email protected].

7. Security

We implement reasonable security safeguards (encryption, access controls) to protect your data against unauthorized access, disclosure, alteration, or destruction.

8. Changes to This Policy

We may update this policy from time to time. We’ll post changes on this page with a revised “Last Updated” date.

Last Updated: July 8, 2025